GDPR Compliance Statement

Last updated: 8 September 2026

Our Commitment to Data Protection

pebbleknoll is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to fulfil our service agreement with you
• Legitimate interests: When processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: When processing is required to comply with legal requirements

Data Controller

pebbleknoll is the data controller responsible for your personal information. Our registered address is:

42 Park Street
Clifton
Bristol BS1 5JG
United Kingdom

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies beyond the first request.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your data to another organisation or directly to you under certain conditions.

Right to Object

You have the right to object to processing of your personal data under certain circumstances.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling in our services.

Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month.

Data Security Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data during transmission and storage
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection principles

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach.

International Data Transfers

We do not transfer personal data outside the United Kingdom. Should this change, we will ensure appropriate safeguards are in place.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. The updated version will be posted on this page.